Refund Policy:

Eligibility for Refunds: We offer refunds for products or services that meet all of the following criteria:

The request for a refund is made within 30 days of the purchase date.

The product is one of our Products Priced between $7 and $297.

Refund Process: To request a refund, please contact our customer support team with your order details and a clear explanation of the reason for the refund request. We will review your request and respond within 3 business days.

Refund Method: If your refund request is approved, we will process the refund using the original payment method used for the purchase. Please note that it may take 5 business days for the refund to be reflected in your account.

Non-Refundable Items or Services: The following items or services are generally non-refundable:

Downloadable products or services that have been accessed or used.

Customized or personalized products or services.

DWY & DFY Services are non-refundable.

Exceptions and Special Circumstances: In certain cases, we may consider refund requests outside of the stated policy, such as in cases of extenuating circumstances or as required by applicable laws. Each request will be evaluated on a case-by-case basis.

Cancellation Requests: If you need to cancel your order or service, please contact our customer support team as soon as possible. We will do our best to accommodate your cancellation request.

Order Cancellation: For product orders, you may cancel your order within 4 hours of placing it. you may refer to our refund policy for further instructions.

Service Cancellation: If you wish to cancel a service, please notify us within 30 business days prior to the scheduled cancellation date. Depending on the specific service and its terms, cancellation fees or additional conditions may apply. Please see your agreement for your specific service for specific cancellation policy.

Refunds for Cancellations: If your cancellation request is eligible for a refund, we will process the refund using the original payment method used for the purchase. Please refer to our refund policy for more information on the refund process and any applicable fees or conditions.

Non-Refundable Deposits or Fees: In some cases, non-refundable deposits or fees may apply to services. These will be clearly communicated to you at the time of purchase or booking.

Changes to Cancellation Policy: We reserve the right to modify or update our cancellation policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

Delivery of Digital Products: Upon successful payment, digital products will be delivered instantly or within 24 hours via email or through a secure download link provided on our website.

Service Delivery Timeline: We will begin working on your agency service within 3 business days after receiving all necessary information and materials from you. The estimated completion time will be communicated to you during the onboarding process.

Communication Channels: We will primarily communicate with you via email, phone, or video calls to ensure effective collaboration and timely updates on the progress of your project. Please let us know your preferred communication method.

Revisions and Feedback: We value your satisfaction. Depending on the specific service, we offer 3 rounds of revisions to ensure that the final product meets your expectations. We kindly request that you provide clear and timely feedback during the revision process. Additional revisions may be available depending on your specific service purchases.

Confidentiality: We understand the importance of confidentiality. Any information shared with us during the course of our services will be treated with the utmost confidentiality and will not be disclosed to third parties without your consent.

Changes to Delivery Timeline: While we strive to meet the agreed-upon delivery timeline, unforeseen circumstances or complexities in the project may require adjustments to the delivery schedule. We will communicate any changes to you promptly and work to minimize any impact on the overall project timeline.

Support and Assistance: We are committed to providing ongoing support and assistance. If you have any questions, concerns, or need assistance after the delivery of your digital product or completion of our agency service, please reach out to our customer support team.